Refund policy

TryTallow Refund Policy

We stand behind every balm we whip up — no fillers, no BS, just real ingredients and real results. But if something’s off, we’ve got your back.

💸 Refunds & Returns

If you’re not happy with your TryTallow product, reach out within 60 days of receiving it. We’ll do what we can to make it right — whether that’s a refund, exchange, or credit toward something else.

📦 How to request a refund:

Shoot us an email at hi@trytallow.com with:

• Your order number

• What went wrong (a quick note helps us improve)

• A photo (if there’s visible damage or a quality issue)

We’ll get back to you fast — usually within 1–2 business days.

⚠️ A few things to note:

• Because our products are handmade in small batches, slight variations in texture or scent are normal.

• Refunds are issued to the original payment method.

• If it’s your first order and you bought one item, we’ll usually refund you in full without asking for it back. For other orders, we’ll ask you to return the product before we issue a refund.

We’re not some giant beauty brand — just two guys making balm in a warehouse in NJ. If you’re not vibing with your order, let’s fix it. Simple as that.